When visiting Lisbon, having a Viva Viagem metro card is a convenient and cost-effective way to explore the city’s public transportation system. This guide provides detailed information on where and how tourists can obtain the card, ensuring a smooth travel experience in Lisbon.

Metro Stations:

Metro stations are the primary locations to acquire a Viva Viagem card. These stations are conveniently spread throughout the city, making it easy for tourists to access. Upon arrival at a metro station, locate the ticket vending machines, typically found near the entrance or ticketing area. The machines offer a user-friendly interface with language options, including English, simplifying the process for tourists.

Carris Counters:

Tourists can also obtain the Viva Viagem card at Carris counters. These counters are situated at major transportation hubs in Lisbon, such as airports, train stations, and ferry terminals. Carris is the company responsible for Lisbon’s public transportation, including buses, trams, and elevators. The Carris counters provide personal assistance, enabling tourists to seek guidance and ask any questions related to the card or transportation options in the city.

Viva Viagem Card Types:

There are two main types of Viva Viagem cards available for tourists. The first is a reusable card, which is ideal for visitors planning to use public transport multiple times during their stay. The second is a single-use card, designed for those with limited transportation needs. The single-use card can only be loaded with specific ticket options, such as a single journey or a 24-hour pass.

Card Loading Options:

Once in possession of a Viva Viagem card, tourists need to load it with credit or select a ticket option that suits their travel plans. The ticket vending machines and Carris counters offer various loading options, including:

Zapping:

This pay-as-you-go option allows tourists to load the card with a specific amount of credit. The fare is deducted automatically each time the card is used.

Prepaid Tickets:

These fixed-duration passes, available for 24 hours, 48 hours, or longer, provide unlimited travel within the selected time frame.

Combined Tickets:

For travelers intending to use multiple modes of transportation, such as buses, trams, and the metro, combined tickets offer convenience and cost savings.

Validating and Using the Card:

After loading the Viva Viagem card, it must be validated before every journey. Card readers are located near the entrances of metro stations and onboard buses and trams. To validate the card, simply tap it against the reader. The fare will be deducted from the card’s balance or activate the prepaid ticket, allowing seamless access to Lisbon’s transportation network.

Acquiring a Viva Viagem metro card in Lisbon is a straightforward process for tourists. Whether at metro stations or Carris counters, obtaining the card is convenient, requiring minimal documentation. By following the steps outlined in this guide, tourists can easily navigate the city’s public transportation system and make the most of their visit to Lisbon.